Contact Us

There are many ways to get in touch with us.

By Post

Main Office
Companies House
Crown Way
Maindy
Cardiff
CF14 3UZ

DX 33050

Edinburgh
Companies House
37 Castle Terrace
Edinburgh
EH1 2EB

London
Companies House Executive Agency
21 Bloomsbury Street
London
WC1B 3XD

Click here for London Information Centre

Companies House Contact Centre

Our principal route for all general enquiries is our Contact Centre. Our Contact Centre staff have extensive experience of Companies House products, services and operations. They will normally provide an immediate answer to your query but if they are unable to provide an answer they will transfer you to someone who can.

You can get in touch with the Companies House Contact Centre on 0870 33 33 636,
Minicom - 02920 381245 or by email at enquiries@companies-house.gov.uk

Lines are open 08:30 - 18:00 UK time Monday to Friday, except national holidays.

For training and quality purposes, your call may be monitored

To help us make sure we are maintaining our standards and to highlight areas for improvement, we welcome any views you may have regarding our performance, which may help us improve our levels of service. Please send your comments to:

Mr Ian Smith
Customer Services Manager
Email:ismith@companieshouse.gov.uk

User, Focus Groups and Customer Liaison.

We have a number of User groups representing the banking industry, bulk information customers, company registration agents, legal users and the wider information community.

We also arrange regionally based Focus groups. These groups help us look in a structured way at the issues affecting the quality of our services and to gain a deeper understanding of customer requirements, as well as to seek their view generally.

Our Customer Liaison Team provides a personalised support service. Each Customer Liaison Manager acts as a single point of contact for regular customers and is able to provide advice or assistance on the range of products and services available.

If you would like to attend a User or Focus Group or meet a Customer Liaison Manager please contact:

Mrs Marie Connors
Customer Liaison Manager
Email:mconnors@companieshouse.gov.uk

Complaints

If you're not happy with a specific aspect of our service and the Contact Centre have been unable to resolve your complaint, please contact:

Jane Walters
Customer Services
Email:jwalters@companieshouse.gov.uk

International liaison

We have a dedicated international liaison point for enquirers from overseas wishing to know about UK company registration generally and for UK enquirers wishing to know about company registration within Europe and beyond. Click here to access further information.

Mr Neil Butler
International Relations Manager
Email:nbutler@companieshouse.gov.uk